How did I GROW my business to 6 figures using 1 formula
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I founded ZL consulting to help business achieve growth through value differentiation and strategy execution. I was very fortunately to be able to grow the business to 6 figures in the last year, which allows me to invest more back into the business and continue validate some of the methods and tools I am using. […]
The importance of Customer Experience
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When I try to design positive experiences for my customers, I often reflect how I am as a buyer make my buying decisions first. I reflect on the entire buying journey and how I come to one decision among many compelling offers. As a buyer, some times we may not be aware of the different […]
The Ice-cream Sundae Customer Experience Story
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One Friday evening, my kids asked for ice-cream sundae. They have heard their friends raving about the delicious ice-cream sundae from McDonalds. That triggered their desire to try it. We drove to the McDonald’s nearby and ordered two ice-cream sundae. Seconds later we have learned that their ice-cream machine is broken. With two disappointed sad […]
How DISC profiles embrace ACCOUNTABILITY
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Implementing accountability in the team is an emotional journey. Approach it wrongly, it can quickly be associated with negative feelings as ” micro-managing” from the leader. Leaders feeling the frustration of “team not on board”. How to approach it differently in a diverse team? I often use DISC profile as a guideline in identifying roadblocks […]
Accountability is a two way street
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Accountability is all about that you deliver what you promised to do, but in the eyes of others. From the definition you can see that accountability has 2 parties involved. Accountability is a two ways street. How so? 1. If you want to hold others accountable, you first have to hold yourself accountable. Accountability is […]
” I have a solid sales process, what value do you bring?”
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One question I got asked often from prospects is: “We have a solid sales process, what value do you bring?” It is a valid question indeed. My answer is: “With the ‘ZL Accountability System‘, I provide you the solution that maximize the opportunities to reach your sales strategic goals, and a framework to differentiate yourself […]
A customer’s reflection- A moment of epiphany
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After seeing my last blog “5 signs your team may NOT achieve the sales strategic goal “, a previous customer shared with me as below the reflection of how “ZL Accountability System” helped their team seeing what was missing in the sales strategy execution. I have to say that I felt deeply touched and motivated […]
Accountability Coach or Sales Coach?
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I have been working with many sales organizations to help them with sales strategy execution. One question I got asked often especially in the introduction meetings is:” How is an Accountability Coach different from a Sales Coach?” Let me share with you my thoughts here. 1- What are the differences between Sales Coaching & Accountability […]
5 signs your team may NOT achieve the sales strategic goal
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Approaching mid year, business leaders are feeling the pressure of not achieving sales strategic goals. You have an experienced sales team and a solid sales process in place. When it comes to executing sales strategy, leaders are the ones driving the initiatives within the team. You might be wondering: What is missing?. There are 5 […]
What I learned from my mistakes -Customer Journey
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What I learned from my mistakes -Customer Journey As an entrepreneur, I always seek ideas and opportunities for business. In 2018, I decided to start a business to sell on Amazon’s FBA marketplace. I did lots of research and found a niche in body shapewear. I created a brand: ZL Shapes. I sourced from manufactures […]